CRM (CUSTOMER RELATIONSHIP MANAGEMENT) | CYBER ISTANBUL

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Day by day, the relations of companies with customers are changing from general to subjective and in this case, customers approach the companies they do business with the expectation of one-to-one relationship. Personal service becomes more important by moving away from the collective service concept and in this case, it becomes difficult for companies to manage and take care of each customer-specific operations.

However, with the developing technology, we can combine complicated and strenuous work with the software that makes our lives easier and put them into applications that will make your work much easier.

Considering the fact that big data is very important in every field in a world where data and business are going on, using and managing our data correctly gives us an advantage and makes our work easier.

Regardless of whether a large company or a small company is interested in this issue, they apply the Customer Relationship Management-CRM system.

What is CRM (Customer Relationship Management) ?

In the world dominated by customer-oriented business logic, it provides a way to reach the customers and potential customers in a more active way and increase the level of satisfaction by managing businesses such as sales and marketing, field and company operations, marketing activities and sales processes.

Customer relationship management, information about potential customers, sales information and planning, marketing services, such as applications can provide tracking from a single platform. In this way, you can get a much faster feedback, you can get a more efficient business planning.

With Cyber Istanbul's Customer Relationship Management - CRM software, you can communicate with your customers correctly and improve your business relationships. You can easily manage your customer relations with its easy interface and integrated with ERP solutions.